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Frequently Asked Questions
Yes! Our IRS-certified volunteer tax preparers file your federal and state taxes at no cost, as long as your income is at or below our current income limit per year.
A valid photo ID; Social Security cards or ITIN letters for you, your spouse, and any dependents; all W-2s, 1099s, and other income documents; last year's tax return (if available); proof of health insurance (Form 1095-A, if applicable); bank account and routing number for direct deposit; and, if filing jointly, both spouses must be present or provide power of attorney.
This varies by location. Some sites are appointment-only, some are walk-in only, and some accept both. Please check the specific site's listing on our Locations page for details.
Language availability varies by location. Ssome offer English/Spanish, and select sites also offer Tagalog and Chinese. Please check individual site listings for details.
Our full site network operates from late January through mid-April. Outside of that window, limited off-season appointments are available at our headquarters — see our Hours page for current times.
Yes. All volunteers are IRS-certified and trained on privacy and confidentiality standards, and your information is only used to prepare your tax return.
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